Intuity Messaging Solutions Release 5 Documents and How to Order Them

The information in this section is organized as follows:

Available Documents

Many documents are no longer orderable in paper form, but can be printed from the internet or from the CD-ROM. End-user, and some administration and installation, documents are available in paper form, including some translations of user documents. See the List of Documents section to see what is available to order.

For a more up-to-date list of available translated user documents, go to the Publications Catalog as described below for Internet Orders.

How to Get Documents

The table for How to Get Documents describes the different ways to access Intuity Messaging Solutions Release 5 documents.
 
Table: How to Get Documents
CD-ROM
All documents, including most translated user materials, are on the CD-ROM, Intuity Messaging Solutions Release 5 Documentation, 585-313-803, Issue 4 or later.
See List of Documents below. You can view and print all of these documents from this CD-ROM.
Telephone Orders
A credit card number, check in U.S. dollars, or purchase order is required to complete a telephone order.
  • Orders in the United States: 1-800-457-1235
  • International orders shipped from the United States: 317-322-6416
  • International orders in Europe, Africa, and the Middle East (shipped from the United Kingdom): 44-1-666-832900

Required information for purchase orders is as follows:

  • Company name
  • Contact person's name
  • Billing address
  • Ship-to address
  • Phone number
  • Document titles and numbers
  • Quantity of each document.
Fax Orders

Note: This method is recommended for non-English speaking countries.

A credit card number, check in U.S. dollars, or purchase order is required to complete a fax order. (See required information for purchase orders above.)
  • Orders in the United States: 1-800-457-1764
  • International orders shipped from the United States: 317-322-6699
  • Orders in Europe, Africa, and the Middle East (shipped from United Kingdom): 44-1-666-832213
Internet Orders

Note: A credit card is required for Internet orders.

You can access the publications catalog, from which you can search for and order available documents, including this CD-ROM, at the following Web site:

http://avaya.com/support

Once there, select Online Services-Documentation. Search Publications Catalog for Intuity R5 documents.
Viewing, Printing, and Downloading from the Internet or Intranet
To access documentation online, go to one of the following sites:
  • All Avaya customers and business partners

    • http://avaya.com/support

    Once there, select Online Services-Documentation. Search Recent Documents or ELMO Archive for the documents you wish to view or download.

List of Documents

The Release 5 List of Documents table below lists the documents that are available to order in paper from the Avaya Publications Center or may be printed as a whole from the CD-ROM or web. Documents that may be ordered in paper have a document number.

More documentation exists on the CD-ROM and web, especially in the key areas of administration, maintenance, and troubleshooting. This documentation appears only as HTML on the CD-ROM or web.
 
Table: Release 5 List of Documents
Title
Document
Number
Issue
Description
CD-ROMs
Intuity Messaging Solutions Release 5 Documentation
585-313-803
5
CD-ROM. For administrators, users, and support staff of Intuity Messaging Solutions Release 5 systems. Contains all documents in the list that follows.
Intuity Messaging Solutions Release 5 Documentation for Technicians
585-313-807
5
CD-ROM. Same as 585-313-803.
Administration Documents
AUDIX Administration and Data Acquisition Package
585-302-502
16
Describes how to use the AUDIX Administration and Data Acquisition Package (ADAP) to download system and traffic data from AUDIX database files to a personal computer for further processing. It also describes how to upload data, such as subscriber or class of service changes, from the PC to the AUDIX system.
What's New in R5.1
On CD/Web Only
1
Contains an overview of the new functionality in Intuity AUDIX Release 5.1.
Intuity AUDIX Release 5 Basic Administration Guide
585-313-701
2
Contains the most commonly used, basic system administration procedures.
FAX Messaging Administration
FAX Extended Dialing
On CD/Web Only
1
Contains the system administration procedures related to FAX Messaging.
AMIS Analog Networking
585-300-512
7
Includes an overview and feature description, and procedures for administering AMIS Analog Networking on Intuity AUDIX R2, R3.2, and R3.2 systems, AUDIX R1, and DEFINITY AUDIX R2, R3, R3.1, and R3.2 systems.
Aria User Interface on Intuity
On CD/Web Only
1
Includes an overview and description of the features and administration of the Aria User Interface on the Intuity AUDIX system
Aria User Interface on Intuity Messaging Solutions Multimedia Automated Attendant Administration
On CD/Web Only
7
Includes an overview and description of the features and administration of the Aria User Interface on Intuity Multimedia Automated Attendant.
Aria User Interface on Intuity Messaging Solutions Installation
On CD/Web Only
6
Includes instructions on installing the Aria User Interface software.
Avaya Voice Director
On CD/Web Only
1
Includes an overview and description of the features and administration of the Avaya Voice Director product on the Intuity AUDIX system
Concepts and Features
On CD/Web Only
1
Contains an overview and detailed descriptions of the features and capabilities of the Intuity AUDIX system and related software.
Intuity Call Accounting Systems User's Guide
585-310-728
1
Contains the procedures needed to administer, install, and maintain a call accounting system.
Intuity Call Accounting System Quick Reference
585-310-729
1
A foldout card which contains an abbreviated view of CAS commands. Designed for the experienced CAS user.
BCS Products Security Handbook
555-025-600
6
Discusses security risks and measures you can take to help prevent external tele-communication fraud. It includes specific information on the Avaya Intuity messaging system and other Avaya products
BCS Products Security Handbook Addendum
555-025-600add
1
Discusses security risks and measures you can take to help prevent external telecommunication fraud. It includes specific information on the Avaya Intuity system and other Avaya products.
Intuity Lodging Administration and Feature Operations
On CD/Web Only
1
Contains overview, feature description, and administration information on the Avaya Intuity Lodging system.
Intuity Lodging Property Management System Specifications
On CD/Web Only
1
Contains programming information about the Intuity Lodging PMS.
Installation Documents
Intuity Messaging Solutions Release 5 Getting Connected
585-313-703
2
Illustrates how to connect the external cables to a new MAP/5Pr, MAP/40P, and MAP/100P. Includes the CLAN connections to a DEFINITY ECS R7 or later switch
Intuity Messaging Solutions Release 5 Installation Checklist
585-313-157
1
Provides a checklist of tasks required to install and Intuity AUDIX system.
Intuity Messaging Solutions Release 5 Upgrade Procedures
585-313-117
3
Contains the procedures and a checklist necessary to upgrade from Avaya INTUITY R2, R3, or R4 to Avaya INTUITY R5. Also included are procedures to upgrade from a MAP/40s or a MAP/40 to a MAP/40P and from a MAP/100 to MAP/100P.
Intuity Messaging Solutions Release 5 Migration Procedures
585-313-118
3
Contains the procedures and checklists needed for migrating to Intuity AUDIX R5 from the following systems: DEFINITY AUDIX, AUDIX R1, AUDIX Voice Power, and MERLIN LEGEND AUDIX Voice Power. It includes migration error codes and procedures and checklists for migration processes.
Migration Planning Worksheets
On CD/Web Only
1
Worksheets to help administrators plan for a migration to the Intuity AUDIX system
Technician's Upgrade Worksheet
On CD/Web Only
1
Worksheets to help technicians perform upgrades more quickly.
Intuity Messaging Solutions Release 5 Installation for New Systems
On CD/Web Only
1
Contains complete instructions for hardware and software installation of ALT systems, initial administration, and acceptance testing of a new Intuity AUDIX system. Covers installation of each MAP type and the integration instructions for the following switches:Systems 25, 75, and 85, Merlin Legend, and ProLogix. Also includes installing SABER on an Intuity system.
Switch Integration Documents
Intuity Messaging Solutions Release 5 Integration Using a Digital Station Interface
On CD/Web Only
1
Contains the procedures needed to administer the Intuity to integrate with the following VB-PC supported integrations: Nortel Meridian SL-1 and Nortel Meridian 1. The document also includes a high-level look at the switch administration needed to accommodate the integration and a list of Intuity features that are supported on each switch.
Intuity Messaging Solutions Release 5 Integrations Using Inband and Serial Interfaces
On CD/Web Only
1
Contains the procedures needed to administer the Intuity to integrate with the following serial integrations: NEC Neax 2400, Ericsson MD110, Intecom S/80, and the following inband integrations: Nortel Norstar DR3-DR6. The document also includes a high-level look at the switch administration needed to accommodate the integration and a list of Intuity features that are supported on each switch.
Intuity Messaging Solutions Release 5 CENTREX Integrations
On CD/Web Only
1
Includes an overview of the integration process, planning, 5ESS switch administration, hardware installation, programming the 3A translator, administering the Intuity AUDIX system, alarms, and installing 5ESS switch software package on an Intuity AUDIX system.
Intuity Messaging Solutions Release 5 Integration with MERLIN LEGEND and MERLIN MAGIX Communications Systems
On CD/Web Only
1
Contains the procedures needed to administer a MERLIN LEGEND switch to work with an Intuity AUDIX system. It includes an overview of the integration process, prerequisite information, administration planning information, software installation procedures.and procedures for using MERLIN LEGEND SPM with the Intuity AUDIX system.
Intuity Messaging Solutions Release 5 Integration with System 85 and DEFINITY Communications System Generic 2
On CD/Web Only
1
Contains the procedures needed to administer a DEFINITY Generic 2 or System 85 switch to integrate with an Intuity AUDIX system. It includes planning, installation, and administration information
Intuity Messaging Solutions Release 5 Mode Code Integration with DEFINITY Systems
On CD/Web Only
1
Contains the procedures needed to administer the Intuity to integrate with DEFINITY ECS and Prologix systems using mode code signaling. The document also includes a high-level look at the switch administration needed to accommodate the integration and a list of Intuity AUDIX features that are supported on each switch.
Intuity Messaging Solutions Release 5 LAN Integration with DEFINITY Systems
On CD/Web Only
1
Contains the procedures needed to administer, via a CLAN link, a DEFINITY ECS R7, 8, or 9 switch to integrate with an Intuity AUDIX system.
Intuity Messaging Solutions Release 5 DCIU Integration with System 75 and DEFINITY Systems
On CD/Web Only
1
Contains the procedures needed to administer, via a DCIU (X.25) link, a System 75, DEFINITY Communications System G1, G3i, G3r, G3s, G3vs, and DEFINITY R5, R6, R7, R8, and R9 to integrate with an Avaya Intuity system. It includes a description of the switch integration process; a list of requirements, including the switches supported by the Avaya Intuity system; configuration descriptions and diagrams.
Intuity Messaging Solutions Release 5 Integration with System 25
On CD/Web Only
1
Contains procedures needed to administer a System 25.
End-User Documents
Intuity Messaging Solutions Release 5 User's Guide
585-310-748
3
This book provides the user with concise yet comprehensive task-oriented information for using the voice mail, call answer, and multimedia features of Intuity AUDIX.
The New Intuity System is Coming Soon/It's Different
On CD/Web Only
1
User handouts to prepare them for migrations (from DEFINITY AUDIX, AUDIX Voice Power, and AUDIX R1) to the Intuity AUDIX system. See Migration Worksheets and Handouts.
Intuity AUDIX Messaging At a Glance - US English
585-313-723
1
Summarizes the most commonly- used user features, including multimedia features, for Intuity AUDIX. One package includes 50 quick-reference guides
Intuity AUDIX Messaging At a Glance - Arabic
585-313-723AR
1
Same as U.S. English version. See Intuity AUDIX Messaging At a Glance - US English
Intuity AUDIX Messaging At a Glance - Traditional Chinese
585-313-723CHC
1
Same as U.S. English version. See Intuity AUDIX Messaging At a Glance - US English
Intuity AUDIX Messaging At a Glance - Simplified Chinese
585-313-723CHM
1
Same as U.S. English version. See Intuity AUDIX Messaging At a Glance - US English
Intuity AUDIX Messaging At a Glance - Croatian
585-313-723CR
1
Same as U.S. English version. See Intuity AUDIX Messaging At a Glance - US English
Intuity AUDIX Messaging At a Glance - Czech
585-313-723CZ
1
Same as U.S. English version. See Intuity AUDIX Messaging At a Glance - US English
Intuity AUDIX Messaging At a Glance - Danish
585-313-723DA
1
Same as U.S. English version. See Intuity AUDIX Messaging At a Glance - US English
Intuity AUDIX Messaging At a Glance - German
585-313-723DE
1
Same as U.S. English version. See Intuity AUDIX Messaging At a Glance - US English
Intuity AUDIX Messaging At a Glance - British English
585-313-723ENB
1
Same as U.S. English version. See Intuity AUDIX Messaging At a Glance - US English
Intuity AUDIX Messaging At a Glance - Finnish
585-313-723FI
1
Same as U.S. English version. See Intuity AUDIX Messaging At a Glance - US English
Intuity AUDIX Messaging At a Glance - French
585-313-723FR
1
Same as U.S. English version. See Intuity AUDIX Messaging At a Glance - US English
Intuity AUDIX Messaging At a Glance - Canadian French
585-313-723FRC
1
Same as U.S. English version. See Intuity AUDIX Messaging At a Glance - US English
Intuity AUDIX Messaging At a Glance - Greek
585-313-723GK
1
Same as U.S. English version. See Intuity AUDIX Messaging At a Glance - US English
Intuity AUDIX Messaging At a Glance - Hindi
585-313-723HI
1
Same as U.S. English version. See Intuity AUDIX Messaging At a Glance - US English
Intuity AUDIX Messaging At a Glance - Hungarian
585-313-723HUN
1
Same as U.S. English version. See Intuity AUDIX Messaging At a Glance - US English
Intuity AUDIX Messaging At a Glance - Indonesian
585-313-723IN
1
Same as U.S. English version. See Intuity AUDIX Messaging At a Glance - US English
Intuity AUDIX Messaging At a Glance - Italian
585-313-723IT
1
Same as U.S. English version. See Intuity AUDIX Messaging At a Glance - US English
Intuity AUDIX Messaging At a Glance - Japanese
585-313-723JA
1
Same as U.S. English version. See Intuity AUDIX Messaging At a Glance - US English
Intuity AUDIX Messaging At a Glance - Korean
585-313-723KO
1
Same as U.S. English version. See Intuity AUDIX Messaging At a Glance - US English
Intuity AUDIX Messaging At a Glance - Malay
585-313-723MA
1
Same as U.S. English version. See Intuity AUDIX Messaging At a Glance - US English
Intuity AUDIX Messaging At a Glance - Dutch
585-313-723NL
1
Same as U.S. English version. See Intuity AUDIX Messaging At a Glance - US English
Intuity AUDIX Messaging At a Glance - Norwegian
585-313-723NO
1
Same as U.S. English version. See Intuity AUDIX Messaging At a Glance - US English
Intuity AUDIX Messaging At a Glance - Polish
585-313-723PL
1
Same as U.S. English version. See Intuity AUDIX Messaging At a Glance - US English
Intuity AUDIX Messaging At a Glance - Brazilian Portuguese
585-313-723PTB
1
Same as U.S. English version. See Intuity AUDIX Messaging At a Glance - US English
Intuity AUDIX Messaging At a Glance - Russian
585-313-723RU
1
Same as U.S. English version. See Intuity AUDIX Messaging At a Glance - US English
Intuity AUDIX Messaging At a Glance - Slovak
585-313-723SK
1
Same as U.S. English version. See Intuity AUDIX Messaging At a Glance - US English
Intuity AUDIX Messaging At a Glance - Castilian Spanish
585-313-723SP
1
Same as U.S. English version. See Intuity AUDIX Messaging At a Glance - US English
Intuity AUDIX Messaging At a Glance - Latin Spanish
585-313-723SPL
1
Same as U.S. English version. See Intuity AUDIX Messaging At a Glance - US English
Intuity AUDIX Messaging At a Glance - Swedish
585-313-723SW
1
Same as U.S. English version. See Intuity AUDIX Messaging At a Glance - US English
Intuity AUDIX Messaging At a Glance - Thai
585-313-723TH
1
Same as U.S. English version. See Intuity AUDIX Messaging At a Glance - US English
Intuity AUDIX Messaging At a Glance - Turkish
585-313-723TU
1
Same as U.S. English version. See Intuity AUDIX Messaging At a Glance - US English
Intuity AUDIX Messaging Wallet Card - English
585-313-722
1
Contains a summary of commands and a memory jogger for the user's entry-level menu of task choices. One package includes 50 wallet cards.
Intuity AUDIX Messaging Wallet Card - Arabic
585-313-722AR
1
Same as English version. See Intuity AUDIX Messaging Wallet Card - English
Intuity AUDIX Messaging Wallet Card - Traditional Chinese
585-313-722CHC
1
Same as English version. See Intuity AUDIX Messaging Wallet Card - English
Intuity AUDIX Messaging Wallet Card - Simplified Chinese
585-313-722CHM
1
Same as English version. See Intuity AUDIX Messaging Wallet Card - English
Intuity AUDIX Messaging Wallet Card - Croatian
585-313-722CR
1
Same as English version. See Intuity AUDIX Messaging Wallet Card - English
Intuity AUDIX Messaging Wallet Card - Czech
585-313-722CZ
1
Same as English version. See Intuity AUDIX Messaging Wallet Card - English
Intuity AUDIX Messaging Wallet Card - Danish
585-313-722DA
1
Same as English version. See Intuity AUDIX Messaging Wallet Card - English
Intuity AUDIX Messaging Wallet Card - German
585-313-722DE
1
Same as English version. See Intuity AUDIX Messaging Wallet Card - English
Intuity AUDIX Messaging Wallet Card - British English
585-313-722ENB
1
Same as English version. See Intuity AUDIX Messaging Wallet Card - English
Intuity AUDIX Messaging Wallet Card - Finnish
585-313-722FI
1
Same as English version. See Intuity AUDIX Messaging Wallet Card - English
Intuity AUDIX Messaging Wallet Card - French
585-313-722FR
1
Same as English version. See Intuity AUDIX Messaging Wallet Card - English
Intuity AUDIX Messaging Wallet Card - Canadian French
585-313-722FRC
1
Same as English version. See Intuity AUDIX Messaging Wallet Card - English
Intuity AUDIX Messaging Wallet Card - Greek
585-313-722GK
1
Same as English version. See Intuity AUDIX Messaging Wallet Card - English
Intuity AUDIX Messaging Wallet Card - Hindi
585-313-722HI
1
Same as English version. See Intuity AUDIX Messaging Wallet Card - English
Intuity AUDIX Messaging Wallet Card - Hungarian
585-313-722HUN
1
Same as English version. See Intuity AUDIX Messaging Wallet Card - English
Intuity AUDIX Messaging Wallet Card - Indonesian
585-313-722IN
1
Same as English version. See Intuity AUDIX Messaging Wallet Card - English
Intuity AUDIX Messaging Wallet Card - Italian
585-313-722IT
1
Same as English version. See Intuity AUDIX Messaging Wallet Card - English
Intuity AUDIX Messaging Wallet Card - Japanese
585-313-722JA
1
Same as English version. See Intuity AUDIX Messaging Wallet Card - English
Intuity AUDIX Messaging Wallet Card - Korean
585-313-722KO
1
Same as English version. See Intuity AUDIX Messaging Wallet Card - English
Intuity AUDIX Messaging Wallet Card - Malay
585-313-722MA
1
Same as English version. See Intuity AUDIX Messaging Wallet Card - English
Intuity AUDIX Messaging Wallet Card - Dutch
585-313-722NL
1
Same as English version. See Intuity AUDIX Messaging Wallet Card - English
Intuity AUDIX Messaging Wallet Card - Norwegian
585-313-722NO
1
Same as English version. See Intuity AUDIX Messaging Wallet Card - English
Intuity AUDIX Messaging Wallet Card - Polish
585-313-722PL
1
Same as English version. See Intuity AUDIX Messaging Wallet Card - English
Intuity AUDIX Messaging Wallet Card - Brazilian Portuguese
585-313-722PTB
1
Same as English version. See Intuity AUDIX Messaging Wallet Card - English
Intuity AUDIX Messaging Wallet Card - Russian
585-313-722RU
1
Same as English version. See Intuity AUDIX Messaging Wallet Card - English
Intuity AUDIX Messaging Wallet Card - Slovak
585-313-722SK
1
Same as English version. See Intuity AUDIX Messaging Wallet Card - English
Intuity AUDIX Messaging Wallet Card - Castilian Spanish
585-313-722SP
1
Same as English version. See Intuity AUDIX Messaging Wallet Card - English
Intuity AUDIX Messaging Wallet Card - Latin Spanish
585-313-722SPL
1
Same as English version. See Intuity AUDIX Messaging Wallet Card - English
Intuity AUDIX Messaging Wallet Card - Swedish
585-313-722SW
1
Same as English version. See Intuity AUDIX Messaging Wallet Card - English
Intuity AUDIX Messaging Wallet Card - Thai
585-313-722TH
1
Same as English version. See Intuity AUDIX Messaging Wallet Card - English
Intuity AUDIX Messaging Wallet Card - Turkish
585-313-722TU
1
Same as English version. See Intuity AUDIX Messaging Wallet Card - English
Voice Messaging Business Card Stickers
585-304-705
2
Contains business card stickers that list basic menu items and common AUDIX keystrokes.
Aria User Interface on Intuity Messaging Solutions User Reference Guide
585-313-712
2
For subscribers who require detailed instructions for the administration of the various functions associated with the Aria User Interface on Intuity. Explains how to administer mailboxes, record messages, retrieve messages, send and receive faxes, locate messages, and set up local options.
Mailbox Transition Guide Intuity AUDIX, Intuity ARIA, Octel ARIA
585-313-713
2
For subscribers who require the different keypad sequences used for the main functions associated with the Intuity AUDIX, Intuity Aria, and Octel Aria interfaces. Includes a comparison of the keypad sequences used for the main functions offered in the Intuity AUDIX, Intuity Aria, and Octel Aria interfaces.
Aria User Interface on Intuity Messaging Solutions Quick Check
585-313-714
2
A quick reference guide for subscribers who require basic administration information for the most used functions associated with the Aria User Interface on Intuity. Includes the required keypad sequences used to enter a mailbox, send messages, review messages, and change personal options
Aria User Interface on Intuity Messaging Solutions At-A-Glance
585-313-715
2
A quick reference guide for subscribers who require basic administration information for the Aria User Interface on the Intuity system. Includes the required keypad sequences used to perform various functions associated with the Aria User Interface on the Intuity system.
Intuity Lodging Artwork Package - US English
585-310-739
4
This package contains camera-ready artwork which can be used to construct instructions for guests or short-term users. Includes information on how to: retrieve voice and fax messages from rooms, hotel lobbies, attendants, and outside the hotel. Fax section is in English only.
Intuity Lodging Artwork Package - US English (A4 Sizing)
585-310-739A4
1
Same as the regular artwork package, but in an A4 size template.
Intuity Lodging Artwork Package - Mandarin
585-310-739CHM
2
Same as the U.S. version.
Intuity Lodging Artwork Package - German
585-310-739DE
1
Same as the U.S. version.
Intuity Lodging Artwork Package - British English
585-310-739ENB
2
Same as the U.S. version.
Intuity Lodging Artwork Package - French
585-310-739FR
1
Same as the U.S. version.
Intuity Lodging Artwork Package - Canadian French
585-310-739FRC
2
Same as the U.S. version.
Intuity Lodging Artwork Package - Greek
585-310-739GK
2
Same as the U.S. version.
Intuity Lodging Artwork Package - Japanese
585-310-739JA
2
Same as the U.S. version.
Intuity Lodging Artwork Package - Brazilian Portuguese
585-310-739PTB
2
Same as the U.S. version.
Intuity Lodging Artwork Package - Latin Spanish
585-310-739SPL
2
Same as the U.S. version.

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