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Group Calling Feature

Calling Group Options

Message-Waiting Receiver

The message-waiting receiver is the extension designated to receive message-waiting indications for the calling group. This includes message-waiting indications sent from an operator, from a display telephone using Leave Message, or from a fax machine. Any type of telephone with a message LED can be assigned as a message-waiting receiver.

A remote extension cannot provide message-waiting services for a local calling group.

The extension designated as the message-waiting receiver does not have to be a member of the calling group. Each calling group can have only one extension assigned as its message-waiting receiver; the same extension can be assigned as the message-waiting receiver for more than one calling group.

Message-waiting indications cannot be sent to the extension number assigned to the group unless this option is programmed. The message-waiting receiver cannot distinguish between messages left for the calling group and personal messages.

Topics
	Description
	Incoming Calls Call Handling
	At a Glance
	Calling Group Options
	Queue Control Calling Group Supervisor Position Hunt Type Calling Group Priority & Support Calling Groups Delay Announcements Message - Waiting Receiver Calls-in-Queue Alarm Threshold Overflow Threshold Overflow Threshold Time Prompt-Based Overflow Overflow Receiver Calling Group Overflow Receiver QCC Queue Overflow Receiver Calling Group Type Automatic Configuration of the MERLIN Messaging System Using Alarm Thresholds to Monitor the Effectiveness of Delay Announcements
	Considerations & Constraints
	Priority Queueing Considerations
	System Programming
	Mode Differences
	Telephone Differences
	Direct Line Consoles Direct Station Selector Queued Call Consoles Other Multiline Telephones Single-Line Telephones
	Feature Interactions