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Direct-Line Consoles
A DLC can be a member of a calling group; a supervisor position must be a DLC.
Any of the following telephones assigned as a DLC can be used as a calling group supervisor�s console:
The supervisor must activate Extension Status to see the status of calling group members and to change their availability; this cannot be done from normal call-handling operation.
To activate Extension Status, the supervisor presses the Feature button, dials 32, and presses the Hold button. To return to normal call handling, the supervisor presses the Feature button, dials 32, and presses the Drop button.
To change the availability of a calling group member, the supervisor activates
Extension Status (if not already active) and presses a programmed button for
Available (ES2) or Unavailable (ES0) and the Auto Dial or DSS button for the
group member�s extension number. The supervisor can also change the status of
extensions by pressing the Feature button, dialing the feature code [762 for
Available (ES2) and 760 for Unavailable (ES0)], and pressing the Auto Dial or
DSS button for the group member�s extension number. A supervisor with a 4400-Series
or MLX display telephone can change the status of extensions by pressing the
Feature button, selecting the feature from the display (ES2 On for Available
and ES Off for Unavailable), and pressing the Auto Dial or DSS button for the
group member�s extension number.
