Behind Switch Mode

Calls to calling groups in a system set up in Behind Switch mode follow the communications system ring pattern, not the Central Office ring pattern.

Topics

Description

	Incoming Calls
	Call Handling

	Queue Control
	Calling Group Supervisor Position
	Hunt Type
	Calling Group Priority & Support Calling Groups
	Delay Announcements
	Message - Waiting Receiver
	Calls-in-Queue Alarm Threshold
	Overflow Threshold
	Overflow Threshold Time
	Prompt-Based Overflow
	Overflow Receiver
	Calling Group Overflow Receiver
	QCC Queue Overflow Receiver
	Calling Group Type
	Automatic Configuration of the MERLIN Messaging System
	Using Alarm Thresholds to Monitor the Effectiveness of Delay Announcements

Mode Differences

Telephone Differences