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Group Calling Feature

Telephone Differences

Other Multiline Telephones

Calling Group members log into the group by pressing the programmed Available button, or by pressing the Feature button or # and dialing 44. To log out, press the programmed Available button, or press the Feature button or # and dial *44. A confirmation tone is heard.

To see the number of calls waiting in queue, using a 4400-Series or MLX display telephone, press the programmed Inspect button (multiline 4400-Series telephones) or the fixed Inspct button (MLX telephones), followed by the programmed Calls-in-Queue Alarm button.

Topics
	Description
	Incoming Calls Call Handling
	At a Glance
	Calling Group Options
	Queue Control Calling Group Supervisor Position Hunt Type Calling Group Priority & Support Calling Groups Delay Announcements Message - Waiting Receiver Calls-in-Queue Alarm Threshold Overflow Threshold Overflow Threshold Time Prompt-Based Overflow Overflow Receiver Calling Group Overflow Receiver QCC Queue Overflow Receiver Calling Group Type Automatic Configuration of the MERLIN Messaging System Using Alarm Thresholds to Monitor the Effectiveness of Delay Announcements
	Considerations & Constraints
	Priority Queueing Considerations
	System Programming
	Mode Differences
	Telephone Differences
	Direct Line Consoles Direct Station Selector Queued Call Consoles Other Multiline Telephones Single-Line Telephones
	Feature Interactions