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Group Calling Feature

Automatic Configuration of the MERLIN Messaging System

To ease the amount of effort during a system installation, the MERLIN MAGIX system can automatically configure a voice mail system when Release 2.0 of the MERLIN Messaging System is housed in one of the system's carriers. This capability takes the current data on the MERLIN MAGIX system and passes it to the MERLIN Messaging System, thereby allowing the System Administrator to configure the messaging system without having to manually enter a lot of data. Although primarily intended for installation, the automatic configuration can be used at any time.

There are two forms of the automatic configuration: the Default Configuration and the Custom Configuration.

Default Configuration

The Default Configuration automatically sets up the Voice Mail Calling Group and the coverage group that receives the voice mail. The MERLIN Messaging System clears all current extension mailbox information and sets up mailboxes for those extensions that the MERLIN MAGIX system indicates should have them.

The MERLIN MAGIX system does the following:

The MERLIN Messaging System does the following:

Custom Configuration

The Custom Configuration of the automatic configuration function gives the System Administrator more flexibility in setting up or updating the MERLIN Messaging System. (The Custom Configuration is called "Update" on the system programming screens.) Although the Custom Configuration performs many of the same tasks as the Default Configuration, it is different in significant ways:

During the Custom Configuration, the MERLIN MAGIX system does the following:

During Custom Configuration, the MERLIN Messaging System does the following:

Topics
  Description
 
  Incoming Calls
Call Handling
At a Glance
Calling Group Options
 
  Queue Control
Calling Group Supervisor Position
Hunt Type
Calling Group Priority & Support Calling Groups
Delay Announcements
Message - Waiting Receiver
Calls-in-Queue Alarm Threshold
Overflow Threshold
Overflow Threshold Time
Prompt-Based Overflow
Overflow Receiver
Calling Group Overflow Receiver
QCC Queue Overflow Receiver
Calling Group Type
Automatic Configuration of the MERLIN Messaging System
Using Alarm Thresholds to Monitor the Effectiveness of Delay Announcements
Considerations & Constraints
 
  Priority Queueing Considerations
  System Programming
  Mode Differences
Telephone Differences
 
  Direct Line Consoles
Direct Station Selector
Queued Call Consoles
Other Multiline Telephones
Single-Line Telephones
Feature Interactions